Saturday, January 29, 2022

NCIC celebrates 25 years of service

 


The “front door” of ACS never closes on constituents in need.

The American Cancer Society (ACS) contact center, known as the National Cancer Information Center (NCIC), celebrates 25 years of educating and assisting constituents on Jan. 24, 2022. After cancer.org, NCIC is often the first touchpoint, or “front door,” for an individual who contacts ACS. 

Since it opened, NCIC has managed more than 25 million inquiries and has impacted countless lives through its services. 

Here’s a look at how far NCIC has come in its 25 years:

Then

  • Before NCIC, when constituents dialed 1-800-227-2345, there were more than 200 possible places the call could go within 54 divisions. Calls were typically answered by local staff or volunteers. 
  • When NCIC began receiving calls in 1997, the center in Austin, Texas had 10 cancer information specialists (CIS) and one oncology nurse who covered a handful of states. The group was excited but unsure what to expect since no one at ACS had held this type of position. 
  • NCIC staff took all constituent requests like material orders and donations on paper. They referred constituents to listings of programs and services that were typed, printed, and contained in a binder shared among staff. 
  • In the first month NCIC was open, specialists took 720 total calls. By the end of 1998, call volume rose to nearly 90,000 calls per month.

Now

  • NCIC is an entirely virtual operation staffed across the nation, as it has been since 2018 when the center blazed the trail for remote work that continues uninterrupted regardless of the pandemic, local weather emergencies, or other disasters. 
  • Our NCIC team of more than 125 employees in various roles are extensively trained to assist constituents with cancer-related information, programs, and general inquiries. 
  • For managing the increasing complexity of donations, ACS fundraising programs, and volunteer onboarding, a separate Enterprise Customer Support (ECS) team of approximately 50 employees has been created.   
  • Instead of paper, staff utilize Salesforce and procedures in SharePoint for handling inquiries, and when looking for programs and services to help constituents, they search through hundreds of external resources and ACS programs maintained in the online Cancer Resource Connection.
  • Currently, NCIC and ECS take approximately 1,000 calls each weekday and about 200 calls per day on weekends. NCIC and ECS serve constituents across all 50 states, Puerto Rico, the Virgin Islands, and Guam. 

Our contact center teams continue to make connecting with ACS a better experience for constituents by enhancing our digital service offerings via cancer.org, Blackbaud (event platform), Roundtrip (transportation platform), and other technological solutions. Our ability to tailor digital and personal touch solutions for our constituents will be key in maintaining the world-class customer experience that NCIC and ECS have endeavored to create.

To reach our cancer helpline for assistance 24 hours a day, 365 days a year, constituents may call 1-800-227-2345, or visit cancer.org for chat and video chat during limited hours.

Congratulations to our NCIC & ECS staff, and here’s to 25 more years of making a positive difference one call or chat at a time!

*Shared from MySocietySource.


Friday, January 28, 2022

National Lego Day

 


Data Privacy Day

 

The purpose of Data Privacy Day is to raise awareness and promote privacy and data protection best practices. See the American Cancer Society’s privacy statement at www.cancer.org/about-us/policies/privacy-statement and volunteers are encouraged to take the free IT Security Awareness course from the ACS Learning Center at https://volunteerlearning.cancer.org/course/view.php?id=418


Thursday, January 27, 2022

ACS supports healthy meals campaign in CA


Effort will distribute 120,000 healthy meals to food-insecure families.

The American Cancer Society is proud to be a sponsor of the Pass the Love w/ Waffles + Mochi campaign in Fresno, California. The campaign from the Partnership for a Healthier America (PHA), in collaboration with PHA Honorary Chair Michelle Obama and Higher Ground Productions, will provide 2,500 families in Fresno with Pass the Love meal kits, which include recipes and ingredients inspired by the new Netflix series, Waffles + Mochi. During the course of four weeks, PHA and local partner Central California Food Bank will distribute 120,000 healthy meals to food-insecure Fresno families as the campaign works to meet its goal of distributing 1 million meals across the country.

Pass the Love distributions began last year in Atlanta, Cleveland, Detroit, and Philadelphia. They take place over four weeks and are structured to build the capacity of local nonprofits in those cities. The meal kits include high-quality ingredients and recipes inspired by Waffles + Mochi, enabling families to create meals that are fun, fast, and affordable to replicate. 

Pass the Love w/ Waffles + Mochi leverages the show, its characters, and Mrs. Obama to meaningfully shift our food culture toward more affordable, fun, at-home meals for families of every income level. Through the meal kit distribution program, PHA is targeting communities with the highest levels of childhood poverty, as identified by the Annie E. Casey Foundation.

This program is in line with ACS' guidance around diet and physical activity for cancer prevention. Sadly, 4-5% of all cancer cases can be attributed to poor diet. That’s about 95,000 cancer cases this year. According to Feeding America, about 22% of children in Fresno County were living in households who experienced food insecurity in 2019. We are thrilled to support our partners at Partnership for a Healthier American by sponsoring the Pass the Love w/Waffles + Mochi campaign in Fresno.

*Shared from MySocietySource.


Tuesday, January 25, 2022

NFL Super Bowl Sweepstakes is back


Now through Feb. 4, supporters can enter for a chance at the trip of a lifetime.

For a donation of at least $10 to the American Cancer Society (ACS,) fans can enter to win the Super Bowl experience of a lifetime: two tickets to Super Bowl LVI in Los Angeles, roundtrip airfare and hotel, and seats next to our ACS celebrity partner, the actress and TikTok sensation Addison Rae

The sweepstakes closes Feb. 4, 2022, at 11:59 p.m. ET, and each entry is $10. There’s no limit on the number of entries a fan can submit. 

Please note that ACS and American Cancer Society Cancer Action Network (ACS CAN) staff, as well as members of the ACS and ACS CAN boards of directors, are not eligible to win. Other volunteer leaders, including area boards, are eligible to win, so spread the word!

To enter, visit cancer.org/superbowl.   

What’s the mission impact?

All proceeds benefit Crucial Catch CHANGE Grants that fund prevention and screening initiatives in communities with the greatest need. Since 2009, ACS and the NFL have partnered on the Crucial Catch program, which focuses on the prevention and early detection of multiple cancers, including breast cancer. Crucial Catch helps more people catch cancer early, when it may be easier to treat, and it also aims to address the unequal burden of cancer in historically disadvantaged communities.  

Through this partnership, the NFL’s contributions fund ACS’s Community Health Advocates Implementing Nationwide Grants for Empowerment and Equity (CHANGE) grants in every NFL market to help underserved communities receive critical cancer screening resources and prevention information. 

Since 2012, health centers have provided more than 1 million interventions, including patient education, screening reminders, and navigation. 

The pandemic has had a devastating impact on the ability to get screened. Since March 2020, Americans have been urged to delay routine cancer screenings. As a result, screenings have dropped between 86% and 94% for some cancers. In 2020, CHANGE grants were funded to aid in the restart of cancer screenings in communities most in need.

*Shared from MySocietySource.

Monday, January 24, 2022

Coaches vs. Cancer Suits and Sneakers Week

 

Coaches vs. Cancer Suits And Sneakers Week is a nationwide event that unites basketball coaches across the country for a common cause – saving lives from cancer. Coaches and their staff across the nation wear sneakers with their suits during games to raise awareness, helping to save lives by raising funds and encouraging people to educate themselves about cancer prevention, screening, and early detection. Learn more at www.cancer.org/our-partners/coaches-vs-cancer/suits-and-sneakers.html


Suits And Sneakers Week is Jan. 24-30

 


Basketball coaches to raise funds for ACS and spread cancer awareness.

The annual Coaches vs. Cancer Suits And Sneakers Week is coming up soon! 

From Jan. 24 to 31, 2022, basketball coaches across the country will wear sneakers with their traditional game attire to raise funds and awareness about the fight against cancer, share the importance of nutrition and physical activity in reducing cancer risk, and promote the American Cancer Society as the place to turn to for help and support.

During Suits And Sneakers Week, several coaches from across the country will wear specially designed Coaches vs. Cancer Suits And Sneakers polos/pullovers to raise awareness about the American Cancer Society’s fight against cancer. Participating schools include Baylor, Duke, Gonzaga, Purdue, Alabama, UCLA, and the University of Southern California, with more expected to join in. Alternate versions of the coaches’ apparel are available for purchase by fans and supporters, with net proceeds of shirt sales benefiting the American Cancer Society’s Coaches vs. Cancer program. The limited-edition apparel will be available for through the end of January. 

In addition to Suits And Sneakers Week, our Suits And Sneakers fundraising platform can be used by any school (college, high school, and youth league) or volunteer to create a customizable fundraising page. Teams and individuals who choose to participate in this fundraising element of Suits And Sneakers can fundraise anytime, and are not limited to just Suits And Sneakers Week.

You can follow the action on the national leaderboard at SuitsAndSneakers.org. The top fundraising college and high school teams in the nation will be recognized as Suits And Sneakers National Champions on March 31.

Funds raised in the 2021-22 season will support childhood cancer research, services, and awareness, as well as promote cancer prevention efforts targeting children. 

What you can do

Be sure to follow @CoachesVsCancer on social media and engage, share, and RT updates throughout the month on your social media – especially if your hometown team is participating.

About Coaches vs. Cancer

The Coaches vs. Cancer program is a nationwide collaboration between the American Cancer Society and the National Association of Basketball Coaches. The initiative leverages the personal experiences, community leadership, and professional excellence of coaches nationwide to increase cancer awareness and promote healthy living through year-round awareness efforts, fundraising activities, and advocacy programs. Since 1993, coaches and their supporters have raised more than $135 million for the American Cancer Society.

*Shared from MySocietySource.

National Compliment Day

 


International Day of Education

 

On the International Day of Education, learn about the Schools vs Cancer program which is a great way to drive home the message that it’s never too soon to adopt healthy habits to improve overall health and prevent cancer. The activities and educational materials provided with the Schools vs Cancer program teach children and their families how to make positive choices for healthy living and cancer prevention, including nutrition, physical activity, sun safety, vaccines, and tobacco prevention. Learn more and get resources at https://www.cancer.org/involved/fundraise/schools-vs-cancer.html


Saturday, January 22, 2022

Facts & Figures shows drop in overall cancer mortality

 


Report shows milestone advances in lung cancer early detection and survival.

There’s major progress in the fight against lung cancer. Although lung cancer continues to be the leading cause of cancer death, patients are finally being diagnosed earlier and living longer. This was one of the major findings in Cancer Statistics, 2022, the latest edition of the American Cancer Society’s annual report on cancer rates and trends released Wednesday, Jan. 12, 2022.

According to the report, 28% of lung cancers in 2018 were detected at a localized stage of disease vs just 17% in 2004. People are also living longer with 31% of patients surviving 3-years after diagnosis compared to only 21% a decade ago. Experts at the American Cancer Society credit these milestone advances to increased access to care (through the Affordable Care Act) and lung cancer screening, as well as improved treatments.  

Lung cancer causes the most deaths of any cancer by far – 350 per day – more than breast, prostate, and pancreatic cancers combined. While 80% of lung cancer deaths can be attributed to smoking, there will be an estimated 20,700 deaths from lung cancer in 2022 that are not related to smoking. That would rank nonsmoking related lung cancer as the eighth leading cause of cancer death among sexes combined if it was classified separately.

Steep declines in lung cancer mortality helped spur an acceleration in the pace of decline in overall cancer mortality, from about 1% per year during the late 1990s to 1.5% per year during the 2000s and 2% per year from 2015 through 2019. This progress is alongside slowing reductions in mortality from other leading causes of death like heart diseases. The 5-year relative survival rate for all cancers combined increased to 68%, up from 49% in the mid-1970s.

Overall, there will be an estimated 1.9 million (1,918,030) new cancer diagnoses and 609,360 cancer deaths in the United States in 2022. These estimates do not reflect the impact of COVID-19 because they are based on currently available incidence and mortality data through 2018 and 2019, respectively. The lifetime probability of being diagnosed with invasive cancer is slightly higher for men at 40.2% than for women at 38.5%. 

While there is plenty of positive news, there are also many areas of concern. For example, cervical cancer is almost completely preventable, yet more than 10 women die from the disease each day in the US, half of whom are in their 50’s or younger.

“Despite an accelerating drop in cancer mortality overall, including exciting recent advances against lung cancer, it’s frustrating to still see thousands of preventable deaths each year from cervical cancer,” said Rebecca Siegel, MPH, Senior Scientific Director of Surveillance Research at the American Cancer Society and the lead author of the report. “Most of these women have never been screened, so this is low-hanging fruit easily addressed by increasing access to screening and vaccination among underserved women.”

Researchers are watching prostate cancer closely. Although prostate cancer incidence is stable overall, the rate of advanced-stage disease diagnosis increased by 4%-6% annually from 2014 through 2018, likely reflecting declines in the use of PSA testing. The value of screening is especially salient for Black men, who have had a steeper drop in PSA testing than White men despite two-fold higher prostate cancer mortality. 

Researchers also noted the continued rise in female breast cancer incidence, which has been slowly increasing by about 0.5% per year since the mid-2000s. This is attributed, at least in part, to continued declines in the fertility rate and increases in excess body weight which are both known risk factors. The rising incidence for breast and advanced stage prostate cancers, both of which can be detected early, is concerning, the report notes. 

Even more alarming, according to the report, is the persistent racial, socioeconomic, and geographic disparities for highly preventable cancers. These disparities typically develop and/or are exacerbated by uneven access to interventions such as screening, HPV vaccination, and treatment advances. The report concludes increased investment in the broad application of existing cancer control interventions and basic and clinical research to further knowledge and advance treatment options would undoubtedly accelerate progress against cancer and mitigate racial and socioeconomic inequalities.

*Shared from MySocietySource.


Thursday, January 20, 2022

Women’s Healthy Weight Day

 

For Women’s Healthy Weight Day, learn about the benefits of good nutrition, regular physical activity, and staying at a healthy weight at https://www.cancer.org/healthy/eat-healthy-get-active.html


Monday, January 17, 2022

Martin Luther King Jr. Day

In honor of Martin Luther King Jr. Day, we want to highlight how the American Cancer Society and ACS Cancer Action Network focus on health equity with the goal for everyone to have a hair and just opportunity to prevent, find, treat, and survive cancer. No one should be disadvantaged in their fight against cancer because of how much money they make, the color of their skin, their sexual orientation, their gender identity, their disability status, or where they live. Learn more at https://www.cancer.org/about-us/what-we-do/health-equity.html and https://www.fightcancer.org/what-we-do/reducing-health-disparities.





 

Saturday, January 15, 2022

National Healthy Weight Week

It is National Healthy Weight Week. For most people, getting to a healthy weight and staying there can be a struggle. You can find tips on making smart choices that can help you stay at a weight that's healthy for you at https://www.cancer.org/healthy/eat-healthy-get-active/take-control-your-weight.html


 

National Hat Day

 


Today is National Hat Day! Share a picture of you in your Relay hat! Don’t have a Relay hat, no worries - order one at the ACS event store at www.acseventstore.org or using your ACS fundraising points at www.shopacsrewards.org.


Thursday, January 13, 2022

ACS and Perrigo team up to help people quit tobacco

 


‘Quitting is Better’ campaign is part of multi-year partnership.

It’s the season for New Years resolutions, and this year, ACS and Perrigo are teaming up to raise awareness about the benefits of nicotine replace therapy through the ‘Quitting is Better’ campaign. 

As part of this partnership, Perrigo is providing participating retailers with print and digital promotional materials, including on-pack messaging, shelf signage, store displays, store circular advertisements, and digital content to support online offers and loyalty programs. Check out some of the materials in the image above. Messages have begun rolling out on Twitter as well.

This campaign is particularly timely. Many people are seeking change in the New Year, presenting a great opportunity to reach people with the information and support they need to quit smoking. Tobacco sales have been up since the start of the pandemic – possibly because people are smoking more and/or not quitting because they are more stressed, or they don’t have the public pressure to do so – making our efforts more urgent than ever. 

The campaign runs through the end of the month. Perrigo and ACS have partnered since 2017 to promote tobacco cessation and have recently extended our partnership for another three years.

For more information on tobacco cessation, check out these resources on cancer.org:

*Shared from MySocietySource.